Delete your HipiMind account

What is deleted

• Your account: your email address and sign-in details.
• Your conversations, trips and itineraries, and your preferences.
• Photos and files you attached, and the recordings attached to problems you reported.
• The transcripts kept from voice sessions and audio guides.
• Every link you shared to a trip — they stop working.
• Trip drafts saved in this browser.

What stays

Stripe keeps its own record of past payments, which we cannot delete for you. The settings of this device — language and accessibility — stay on this device.

If you have HipiMind Plus

Your subscription is cancelled at the same moment, so you won't be charged again. Plus ends straight away rather than at the end of the period. If you are within 14 days of your first Plus payment, email us first and we'll refund it under the refund policy.