HipiMind

Refund Policy

Last updated: 20 July 2026

This policy applies to HipiMind Plus subscriptions, operated by DUOCODE TECHNOLOGY. Payments are processed by Stripe. Questions: contact@hipimind.com.

14-day refund on your first purchase

If HipiMind Plus is not for you, email us within 14 days of your first-ever Plus purchase and we will refund it in full — no questions asked. This applies once per account, to the first payment only (monthly or yearly).

After the first 14 days

Later renewal payments are generally non-refundable. Instead, you can cancel anytime from the billing portal: your subscription stops at the end of the period you already paid for, you keep Plus access until then, and you are not charged again.

How to cancel

Open the billing portal from the pricing page and choose “Cancel plan”. Cancellation takes effect at the end of the current billing period.

How refunds are paid

Approved refunds go back to the original payment method throughStripe, usually within 5–10 business days depending on your bank.

Billing errors and duplicate charges

If you believe you were charged in error — for example a duplicate payment or a charge after cancellation — contact us and we will investigate and correct it promptly.

Statutory rights

Nothing in this policy limits any non-waivable rights you have under the consumer-protection laws of your country of residence.

Contact

Reach us at contact@hipimind.com. Include the email on your HipiMind account so we can find your subscription quickly.